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Privacy Notice

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Protecting your privacy is important to DecalGeek. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Decal Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.


Why we collect personal information


DecalGeek collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest service, special offers, and other information we think you'd like to hear about. From time to time, we may also use your personal information to contact you in regards to keeping you updated of new DecalGeek products, artists, designs and special offers., If you no longer wish to receive these types of email communications you may opt-out at anytime. Please see the "choice/opt-out" section below.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).


We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


How We Collect Personal Information


We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you complete your online order, we collect and store the information you provide in a secure database.


To save you time and make our web services even easier to use, some areas of the DecalGeek website allow you to create a "DecalGeek User Account" using your personal information. Here's how it works: Simply fill out a brief profile: your name and email address; then choose a password for security. The system saves your information and assigns you a personal DecalGeek User Account. Next time you order something from DecalGeek, you can simply enter your email address and password and the system will automatically look up the information it needs.


When We Disclose Personal Information


Agents/Service Providers


We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf and a third party marketing provider to provide broadcast email services for us. We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for MyBuy Alerts, we will share your email address and opt-in status as necessary for the third party to provide that service.


These third parties are prohibited from using your personally identifiable information for promotional purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.


DecalGeek does not share, sell, rent, or trade PII with third parties other than as stated within this privacy policy.

Choice/Opt-out


We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at csr@DecalGeek.com.


We protect your personal information


DecalGeek safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

DecalGeek uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To place on-line orders with DecalGeek, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Cookies


When you browse DecalGeek's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the DecalGeek website uses cookietechnology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use are not linked to any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

Third Party Cookies


The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart.

Tell-A-Friend


If you choose to use our referral service to tell a friend (send to a friend) about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. DecalGeek does not store this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].

Your friend may contact us at csr@DecalGeek.com to request that we remove this information from our database.

Updating or Correcting Personally Identifiable Information


If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on our member information page or by emailing our Customer Support at csr@DecalGeek.com. or by contacting us by telephone or postal mail at the contact information listed below.

Our Companywide Commitment to Privacy


To make sure your personal information remains confidential, we communicate these privacy guidelines to every DecalGeek employee. DecalGeek does not knowingly solicit personal information from children or send them requests for personal information.

This website contains links to other sites. DecalGeek does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

This policy is effective February 1, 2010.
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